Chapter 9 Quiz/Test/ Quest December 11

Here is what you need to know for the Quest tomorrow:

Definition of Empowerment
Definition of TEAM
Ideal team size and why
Definition of Team Diversity
Definition of Team Norms
Definition of Team Cohesiveness
5 Forms of Communication and what they mean
4 Types of Listeners and what they mean
What does GRAPEVINE mean and what type of communication is it?